pj999 Terms and Conditions

These terms apply to all services, products, and activities on the pj999 platform. Accessing pj999 through the portal, web application, or any other means brings these terms into effect.

pj999 reserves the right to change, revise, or update these terms and conditions at any time. Users will be notified of significant changes via the website or their registered email. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The Bengali version of these terms shall be considered authoritative. In the event of any dispute or ambiguity, the interpretation of pj999 management shall be considered final.

Users must be at least 21 years old to participate on the pj999 platform. Minors are strictly prohibited from opening an account or taking part in any gaming activity. Registering with a false age will result in immediate account closure and all deposited funds may be forfeited.

Each individual may operate only one account. Creating multiple accounts using the same device, IP address, or payment method is considered a policy violation. In such cases, all associated accounts may be closed.

Users must provide accurate and complete information at the time of registration, including:

• Full legal name
• Valid email address
• Correct date of birth
• Current contact number

Providing incorrect or false information may cause issues during account verification and may result in withdrawals being held.

pj999 reserves the right to verify a user's identity at any time. A national ID card, passport, or other government-approved document may be requested for this purpose. Withdrawals may be temporarily suspended until the verification process is complete.

Users are responsible for keeping their account login credentials private and secure. Never share your password with anyone. It is recommended to change your password regularly and to use a strong password.

If you suspect any unauthorized access to your account, notify the pj999 support team immediately. pj999 will not be held responsible for losses resulting from your own negligence. However, pj999 accepts responsibility for any technical errors on our end.

Allowing another person to use your account, or using another person's account, is strictly prohibited. If such activity is detected, both accounts may be closed.

The minimum deposit amount on the pj999 platform is ৳300. This limit applies to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. Once a deposit is completed successfully, it is credited to the account instantly.

The minimum withdrawal amount is ৳800. The standard withdrawal processing time is 5–30 minutes. The user's account must be fully verified before a withdrawal can be made. It is recommended to withdraw using the same payment method used for the deposit.

pj999 currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

Payments made through third parties or using another person's account are strictly prohibited and may result in account closure.

The user confirms that all deposited funds come from a legitimate source. If any suspicious transaction is identified, pj999 reserves the right to suspend that transaction and conduct a related investigation.

New users are eligible for a 200% bonus on their first deposit, up to a maximum of ৳15,000. To receive this bonus, the first deposit must be made after registration.

The wagering requirement for the welcome bonus is 10x — meaning the total bonus amount must be wagered 10 times. This condition must be met before making a withdrawal. Any attempt to withdraw bonus funds without fulfilling the wagering requirement will result in cancellation.

Using multiple accounts, changing identity, or engaging in any other fraudulent activity to take advantage of bonuses is strictly prohibited. If such activity is detected, the bonus will be cancelled and the account will be closed.

pj999 reserves the right to change or cancel bonus terms, promotional offers, or wagering requirements at any time. For ongoing bonuses, the previous terms will continue to apply.

pj999 has a total of 5 VIP tiers, each offering a weekly cashback benefit:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

It is possible to advance to a higher VIP tier by remaining regularly active and consistently using the platform. Tier evaluations are carried out by pj999 management on a set schedule.

Cashback is credited to the user's account at a set time each week. Cashback funds may carry their own wagering conditions, which will be communicated at the time of payment.

The following activities are strictly prohibited on the pj999 platform:

• Stealing another user's information or account
• Exploiting platform technical errors or vulnerabilities to gain an unfair advantage
• Using bots or automated software to play
• Money laundering or any other illegal financial activity
• Registering with a false identity
• Harassing or attempting to harm other users
• Impersonating a pj999 employee or representative

If any of the above prohibitions are violated, pj999 management reserves the right to suspend or permanently close the account without prior notice. In such cases, funds held in the account may be forfeited.

pj999 places the highest importance on responsible gaming. Users can activate their own deposit limits, session limits, or self-exclusion feature. For more information about these tools, visit the Responsible Gaming page.

Access to the pj999 platform is prohibited for anyone under 21 years of age. Parents and guardians are requested to remain vigilant to ensure that underage members of their household do not access this platform.

If you feel that gambling is having a negative impact on your life or your family's life, seek help immediately. The pj999 support team is available 24/7 via live chat to assist with self-exclusion or setting limits.

Users' personal information is used solely for account management, transaction processing, and service improvement. For our full privacy policy, visit the Privacy Policy page.

All data transmitted on the pj999 platform is protected by SSL encryption technology. Protecting users' personal and financial information from unauthorized access is our highest priority.

Users' personal information is not shared with any third party except where required by legal obligations or security investigations. Minimal information necessary for payment processing may be shared with payment service providers.

pj999 is not liable for losses incurred during any temporary platform disruption caused by maintenance, technical issues, or other reasons. However, we make every effort to restore service as quickly as possible.

If a technical error is identified in a game result, pj999 reserves the right to cancel the relevant round or transaction. In such cases, affected users will be treated fairly.

The pj999 platform uses software from various game providers including Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Ezugi, Microgaming, and NetEnt. pj999 is not directly liable for errors occurring in this third-party software, but assistance will be provided in resolving any issues.

Any user may request to close their account at any time. In this case, eligible funds remaining in the account will be returned, but any active bonuses will be cancelled.

Accounts may be closed without prior notice in the event of a terms violation. Funds may be forfeited in cases of fraudulent activity, suspected money laundering, or other serious violations.

For any dispute or complaint, first contact us through the 24/7 live chat support or by emailing [email protected]. The support team will make every effort to resolve the issue as quickly as possible.

After internal review, the decision of the pj999 authority will be considered final. In the event of any dispute, the applicable clauses of these terms and conditions will be used as the authoritative basis.

These terms and conditions constitute the entire agreement between the user and pj999 and take precedence over all prior oral or written communications.

If any clause of these terms and conditions is found to be legally invalid or unenforceable, the remaining clauses will remain fully effective.

For any questions about these rules and terms and conditions, contact our support team — 24/7 live chat or [email protected]. We are always ready to provide assistance in Bengali.